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Getting the Care You Need When
You Need It |
Getting the Care You Need
- By Employee Plan Members
This graph shows answers to survey questions that asked people in each
plan how often they:
-
Got tests or treatment they thought they needed
-
Saw a specialist when they thought they needed one
-
Were able to see their own doctor rather than another doctor when they
wanted to
-
Got the medical help or advice they needed when they called a doctor's
office during regular hours
Getting Care Without a Long
Wait - By Employee Plan Members
This graph shows answers to survey questions that asked people in each
plan how often they:
-
Got help or advice they needed without a long wait when they called the
doctor's office during regular daytime hours
-
Got treatment as soon as they wanted for an injury or illness
-
Got an appointment as soon as they wanted for regular or routine health
care
-
Waited less than 30 minutes past their appointment time to see the person
they wanted to see
[ How to use this report
] [ Background information about the health
plans ] [ Survey Information ]
[ Summary of health plan ratings
] [ Rating of health plan quality and doctors
] [ The health plan ]
[ Medical office staff ]
[
Getting the care you need when you need it ] [ Doctors
and medical care ]
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