The Results of the Report
About the Report
Summary of health plan ratings
The health plan
Customer service
Paperwork, handling of approvals and payments
How to use this report
Background information about the health plans
Survey Information
Getting the care you need when you need it
Getting the care you need
Getting care without a long wait
Doctors and medical care
Ease of finding a personal doctor
Doctors who communicate well with patients
Doctors who spend enough time with patients
Encouraging exercise and healthy diet
Referral to a specialist
Medical office staff
Rating of health plan quality and doctors
Health plans
Quality of care
Personal doctor
Specialists
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